Travel Loyalty News

IHG believes its larger peers make 10 times as much in fees from co-branded credit cards than it does. So it has room to grow this profitable revenue.

Alaska Airlines CEO said a loyalty program for a combined Alaska-Hawaii may look similar to Marriott Bonvoy, an idea that is somewhat unusual for the airline industry.

Sharing is caring. But it can also drive viral marketing for a hotel loyalty program.

A new report from Global Hotel Alliance, “What Travelers Want Most From Loyalty Programs,” explores the sentiments, influences, and preferences of today’s consumers to help hotels develop more effective loyalty strategies and deliver the rewards travelers want.

In this video from Skift Aviation Forum 2023, we hear from Ricky Horwitz, chief sales officer, global travel, Allianz Partners, and Andres Barry, president, JetBlue Travel Products, about how building better customer experiences and products can lead to long-term value among customers.

Drop culture can reshape the approach to experiential loyalty for hospitality brand Ennismore — but it needs to ensure enough experiences to go around to avoid frustrating its members.

It's show time for Expedia Group. After three years of getting its house in order completed, now it has to perform.

American Airlines's top boss says the company is right to focus on underserved U.S. small cities and key international markets through its airline alliance. The airline is also considering enhancements to its frequent flyer program.

A new survey from iSeatz provides insights on how loyalty programs that incorporate travel rewards can offset the impact of inflation on 2023 holiday plans and drive member engagement with holiday-specific offers and benefits.

Nestled in the heart of Silicon Valley, Shashi has taken a bold step, diverging from the conventional path of hotel loyalty programs. Shashi's unique approach cuts through the clutter, offering…