Travel Loyalty News

From adding luxury, lifestyle, and resort brands to boosting the company's ground game in China and the U.S., Keith Barr will leave a wide-ranging legacy from his half-dozen years as CEO of IHG when he departs in June.

If you thought Europe's premium hotels were packed last year, you haven't seen anything yet, Hyatt's executives say. They're also rightly optimistic about Asia Pacific's recovery.

This all about the luxury sector, as Hyatt gains the UK-based agency's 1 million higher-spending members and could double the number of boutique and luxury properties it offers.

Six Senses CEO Neil Jacobs would like to multiply consumers' encounters with his brand beyond occasional hotel and resort stays. A potential paid membership product would let luxury travelers hop among new clubs, building on a model Soho House has popularized.

Marriott's new ad campaign for its loyalty program doesn't explicitly mention online travel agencies. But the ad's gist is that you can find a hotel for any taste and budget on its app. Why book anywhere else?

The Indian hospitality segment is highly undersupplied, especially in terms of quality accommodation. International hotel chains are well-positioned to cater to this demand.

In an era of blended travel, meaning tacking on a weekend vacation rental to a business trip in a hotel, Expedia's new loyalty program would be flexible enough to accommodate this sort of trip mashup.

We take a look at every member of the Star Alliance, the world’s first airline alliance.

A record number of loyalty program members should help hotel brands lower their customer acquisition costs, increased direct-to-consumer engagement and offset any occupancy shortfalls during an economic downturn.