Will the immediacy of Orbitz Worldwide's loyalty program redemption be a difference-maker in helping to build its global hotel business? CEO Barney Harford is counting on it.
What a difference a couple of years makes. No longer sister companies, Expedia doesn't want to participate in
TripAdvisor Instant Booking, and declines to do anything to help the brand that it is competing with, along with Booking.com, on TV in their competing commercials.
Hilton Worldwide's room-selection initiative is vindication for fading startup Room77, which sought to get hotels to adapt the feature, but met resistance. Guests will want additional room intelligence, including images, ratings and amenity information.
The all-powerful TripAdvisor has been unable to convince its largest online travel agency partners to facilitate hotel bookings right within TripAdvisor apps. Oh, to be a fly on the wall for those conversations.
Travelers certainly get a charge out of finding an available charging station and BWI is making that relief more of a possibility. Note to Millennials: Payphones were public telephones that could be used for a fee, usually a dime or a quarter, before the birth of smartphones.
Mobile ticketing will be commonplace on U.S. and international transit lines in the near future and we expect adoption to soar above 25% when that time comes.
Millennial travelers are more likely to share their experience on social media and spend time and money meeting other travelers, just two of the reasons why all major brands are adjusting their products for the growing demographic.