First-mover advantage from online travel companies in generative AI might not hold up over the long-term. The chessboard may get overturned. Still, getting out there first doesn't hurt.
Having OpenAI CEO Sam Altman on the Expedia Group board for the last few years certainly didn't hurt Expedia's ChatGPT rollout, although it's been using artificial intelligence for years.
Mobile-first consumers have played an enormous role in the travel industry and their influence is showing no signs of slowing down. Here's a look at how Skift has covered their impact on the travel industry.
The advent of user reviews in travel was a disruptive and positive force, and they in turn may indeed get upended or greatly modified as new technologies take hold.
There's been well-deserved excitement in travel tech circles in recent years about everything from the New Distribution Capability to chatbots and the arrival of generative AI, but the reality is…
Limitations on understanding the travelers visiting friends and relatives segment have been eroding, but they are still there when it comes to the imaginations of destination marketers. Tourism agencies should try to push the envelope.
Sam Shank and HotelTonight had a significant impact on the travel industry's competitive landscape. We picked 15 pivotal events that helped to define Shank's legacy as co-founder and CEO as he embarks for a new journey elsewhere.
European regulators are now catching up on the latest internet technologies when it comes to travel. Hopefully they are not as slow in the implementation phase.
HotelTonight is the fastest, and probably the most exquisite and feisty hotel booking app around. Regardless of its future with Airbnb, it created dozens of imitators, and set the standard.