The low-cost carriers are bringing the startup-like innovation and disruption in the incumbent-heavy airline industry. But are they doing it with an unfair advantage -- especially when it comes to labor -- as many critics claim?
There's no iOS love in the Scandanavian airline's choice as Norwegian opted for Android. The airline also decided to stick with its own entertainment system instead of enticing passengers just to bring their own devices and use them.
Air Asia X may be the only example of long haul no-frills airline that has actually worked, though that was a new & growing market where passenger expectations were very different. Norwegian may have to give up a little, and do some more educational work on expectations.
It’s time to start tallying global airlines’ declaration of allegiance to Boeing and Airbus, and airlines that pinned their growth on the Dreamliner are in too deep to back out now.
Norwegian overcame a troublesome year for the cruising industry after the Costa Concordia capsize. This bodes well for business with two new major ships coming to New York City and Miami harbors.