The low-cost carriers are bringing the startup-like innovation and disruption in the incumbent-heavy airline industry. But are they doing it with an unfair advantage -- especially when it comes to labor -- as many critics claim?
Air Asia X may be the only example of long haul no-frills airline that has actually worked, though that was a new & growing market where passenger expectations were very different. Norwegian may have to give up a little, and do some more educational work on expectations.
Norwegian overcame a troublesome year for the cruising industry after the Costa Concordia capsize. This bodes well for business with two new major ships coming to New York City and Miami harbors.
Any major shift in an industry is expected to encounter resistance and cruise companies are bemoaning the regulations that will increase costs and limit the destinations where ships can refuel.
The mix of a poor economy, the fallout from the Costa Concordia crash, and higher fuel prices resulted in tough summer for cruise lines, but creative operating improvements and higher fees helped Norwegian Cruise Lines turn a profit in Q2.