A Supertraveler's Wish List for Travel in 2017 and Beyond
We don't need supersonic travel, robot butlers, or Alexa in every hotel room. Just a few upgrades to improve the experience overall.
On Experience
Colin Nagy, a marketing strategist, writes this opinion column for Skift on hospitality and business travel. On Experience dissects customer-centric experiences and innovation across the luxury sector, hotels, aviation, and beyond. He also covers the convergence of conservation and hospitality.
A Celebration of the Brands That Cared in Airlines and Hospitality
For 2017, it is advisable to vote with your wallet, and support the airlines, hotels, and brands that are elevating experiences and not resting on their laurels or forgetting the vital human element of service.
A Supertraveler's Guide to a Last-Minute Holiday Escape
As a rule we shy away from holiday travel, but Tokyo in winter is something we can get behind.
Understanding Virgin Hotel Chicago's Quick Rise to Consumer Favorite
It's really rather simple: Treat your guests well and offer them a great product.
Anxiety Vs. Mindfulness in the Battle for Travelers' Attentions
Some travel brands have mastered the art of using FOMO to get us to buy right now. But there's value for some travelers in missing out, at least on the anxiety.
Winners and Losers of Summer Travel 2016
In other words: Summer is over. But it had some bright spots.
The Passport Is the Last Great Analog Travel Experience
The paper and ink we carry with us across borders also holds a lot of other curiosities.
9 Priorities as Millennials and Gen Z Move to the Front of the Plane
Airlines are in the process of radically rethinking their premium class offerings. They should not forget about the next generation of passengers.
U.S. Carriers Should Re-Think Gutting Benefits for Their Most Loyal Flyers
Sometimes generosity and taking care of your most loyal customers gives a halo that is not immediately visible, but can have long-term benefits and end up saving your skin.
Hospitality Innovations in the Space Between Boutique Hotel and Airbnb
Modern consumers will naturally move towards the ideas that best fit with the way they travel now. Hospitality brands that can keep up will reap rewards.