Articles tagged “passenger experience”

Today’s edition of Skift’s daily podcast looks at Delta’s long-awaited in-flight Wi-Fi, Zoom fatigue and business travel, and the fate of JetBlue and American’s alliance.

Now everyone can log on in the skies on Delta.

Today’s edition of Skift’s daily podcast looks at airports as co-working hubs, greater transparency for airline ticket prices, and French Bee’s low-cost transatlantic flights.

Today’s edition of Skift’s daily podcast looks at phone calls on planes, Sam Shank's HotelTonight journey, and why small hotels may be beautiful.

Even more important than introducing innovative products is learning whether and how people will use them. United Airlines seems to be paying attention to that, and the company is willing to nix something if it doesn't work.

Today’s edition of Skift’s daily podcast looks at transparency in airline ticket pricing, Google’s map enhancements, and Qatar’s Covid requirements.

Today’s edition of Skift’s daily podcast looks at a new airline customer service tool, the UAE’s short-term rental spike, and a woman making the Maldives more accessible.

Today’s edition of Skift’s daily podcast looks at airlines’ marketing woes, the price to see Komodo dragons, and bigger airline seats for bigger passengers.

Airline seats have shrunk even as Americans have gotten larger. That could change.

Guest and employee expectations have changed since the Covid-19 pandemic. Fortunately, an “experience ecosystem” that incorporates both can help hospitality companies meet the needs of a new reality and gain a competitive advantage.