Articles tagged “property management system”

A desperate urge to help get the travel sector back on its feet could give some companies a singular purpose, spurring innovation despite the pandemic's hit to revenues.

This is a highly unusual action. It's unclear why the U.S. government would believe a company would compromise the sensitive personal data of U.S. citizens just because it's based in China.

For too long, Oracle Hospitality, a giant in the hotel tech space, has prioritized internal needs. Now it's changed its tune. It says it's making hotels the boss. The long overdue customer-first approach is laudable. But there's still work to do.

Oracle Hospitality's Alex Alt sees two gaps in his company's suite: distribution services and customer relationship management tools. Yet the opportunities with both are dynamic, not static, because of fast shifts in hotel company priorities and traveler behaviors. That will require Alt to be one very adaptable executive.

A few months ago, activist investor Elliott Management took Amadeus rival Travelport private. Elliott also happens to be the largest shareholder of Whitbread, the parent company of Premier Inn. That hotel chain has now dropped its contract with Amadeus for software services. Coincidence?

Game on, Oracle. But like everything in the hotel sector, the battle between next-generation hotel tech players and established titans will take years to play out.

Property management systems are not the most exciting topic to discuss when assessing a hotel's tech prowess, but they are core to any company's ability to sell as many rooms as possible.

Since 2016, Shiji has spent $141 million on acquisitions and investments across 10 tech companies outside of China, according to our review of its financial filings. Yet we still don't grasp the overseas strategy of the hospitality tech group.

Oracle Hospitality sells the world's most widely used hotel property management system. But it has ambitions to expand into additional services. Senior executive Laura Calin says her company is upending entrenched processes by rolling out fresh solutions, migrating to faster and smarter platforms, and drafting new commercial models.

The hotel tech group that Jonas Hospitality has put together through acquisitions of Leonardo, MSI, Springer-Miller, and BookAssist is admittedly small. But its creation says a lot about the pressures to consolidate in hotel tech. Experts debate the pros and cons of such roll-ups.