Articles tagged “SkiftX Showcase: Hospitality”

New research shows that travelers that book trips via online travel agencies will play a significant role in hospitality’s recovery. Hoteliers that keep the evolving wants and needs of OTA travelers in mind will have an advantage as properties reimagine how they do business.

As the hospitality industry pushes ahead on the road to recovery, Hilton remains optimistic about the future, supported by a resilient business model and a strong commercial engine. Continued conversion signings, new development, and extended stay brands are contributing to the expansion of its one million room portfolio.

Hotels no longer limit themselves to simply being categorized as hospitality brands. For many groups, the ultimate goal is to morph into a full-service lifestyle brand while staying relevant. Radisson Hotel Group is one such company that has a comprehensive and thought-out plan for achieving this, while delivering memorable moments to guests and building key relationships with owners and investors.

The vaccine rollout is fueling optimism among Asia-Pacific’s travelers and the region’s travel industry. But until inoculations are widespread and the right systems for recognizing official health documents are in place globally, extra layers of protection — such as testing — remain key to traveler health and safety.

Successful brands demonstrate high levels of resilience during economic and business cycles. With fewer barriers, limitations, and investments in brand-wide standardizations, lifestyle hospitality brands are able to pivot more quickly in the face of today’s challenges.

After a year that challenged the hospitality industry like never before, it’s time to take stock. In this interview with Medallia’s Geoff Ryskamp, we explore what the sector can learn from 2020, and what the future might hold for guest experience.

2020 has been a year like no other for hotels. How will they adapt their approach moving forward? In this new insights deck, we investigate how hospitality distribution best practices are evolving for a new era.

Uniting sales, marketing, distribution, and loyalty divisions under one common vision can create operational efficiencies for large hospitality brands, but maintaining local relevance at the individual hotel level is just as important.

The lines between business and leisure travel continue to blur at an accelerated pace due to the Covid-19 pandemic and a realignment of consumer travel priorities. In the luxury hotel space, servicing the work-from-hotel trend can be a winning strategy for building and retaining loyalty.

Though the travel industry has been in hibernation for most of 2020, the year may yet close out on a promising note. For TRIBE Hotels, a forward-thinking approach from their 2017 launch to now, amid a rapid global expansion, is paying off despite the pandemic, proving an eye on the horizon can help operators through even the toughest of times.