Articles tagged “SkiftX Showcase: Hospitality”

Evermore shifts Orlando beyond theme parks, positioning itself as a destination in its own right. In this talk, Chris Kelsey, president of Dart Interests, highlights group-focused residences, a Conrad hotel, and a focus on “relational wellness” as the next wave of travel demand.

Today’s travelers expect fast, responsive support when disruptions arise. In this talk, Anna Kofoed, chief officer for travel at Allianz Partners, explained why proactive, seamless travel protection is central to loyalty in today’s industry.

MSC Cruises’ newest ship brings its latest sustainability technologies to the U.S. market. Multi-fuel design, shore power, and advanced water treatment illustrate progress toward net-zero marine operations by 2050.

This report features conversations with industry leaders on AI, digital transformation, and the innovations shaping hotel operations and guest experience in 2025 and beyond.

Experience Abu Dhabi is taking a fresh look at its approach to family travel marketing by giving children a voice in shaping messaging and experiences. The result is a global campaign with content that feels personal and relevant across markets.

Flipping the script on vacation rentals in one of the world’s most visited destinations, Evermore combines hotel-level service with the flexibility of a private home. As group travel evolves, it’s setting a new standard for residential hospitality focused on connection, consistency, and the “alphabooker.”

At a time when empathy can be in short supply, Global Glimpse is creating life-changing opportunities for young people to travel with purpose and return home with a stronger sense of self, a broader worldview, and the skills to lead in a rapidly changing world.

Billions of dollars in hotel bookings flow through the global distribution systems (GDS) every year. Numerous hotel attributes affect how a property is best positioned to win reservations and how agencies can maximize their commissions through these channels. Here’s an inside look at what both these parties on either side of the hotel transaction should consider.

Qiddiya City believes “play” will fuse leisure, culture, and community so visitors and residents alike can reconnect with joy, creativity, purpose — and connect with each other. It’s a bold reimagining of what a city can be in the age of experiential travel.

Raffles and Fairmont, two of Accor's flagship luxury brands, are undergoing thoughtful changes that go beyond marketing. Under Claudia Kozma Kaplan’s leadership, the focus is on preserving each brand’s legacy while embracing a new chapter of storytelling, service, and growth.