Articles tagged “SkiftX Showcase: Technology”

In today’s lodging industry, any operating function that takes attention away from optimizing the customer experience can become a competitive disadvantage. A new report highlights why lodging tax compliance should be a top priority.

Africa’s tourism outlook is improving as air access and traveler interest continue to expand. For investors and global travel brands, the question is no longer whether the sector can deploy capital effectively, but whether delay itself now carries the greater risk.

The race to modernize aviation is underway. Legacy systems, static loyalty models, and siloed operations are giving way to connected, digital systems built for scale. The carriers that move early and build smart will set the pace for the next decade of air travel.

Travel brands are racing to adopt AI, but real progress comes from rebuilding foundations rather than layering tech onto legacy systems. Airlines that take an AI-first approach can operate proactively, personalize at scale, and deliver smoother experiences.

Airlines exploring modern retailing face a narrow margin for experimentation, as changes increasingly play out in live operational settings. Hitit Oxygen offers a look at how offer-and-order models are being tested in practice, as airlines pursue scalable paths to evolve without disrupting day-to-day operations.

Rather than chasing attention with traditional ads, Ibis is doubling down on entertainment. “The Go Getters” shows how social-first, episodic storytelling can help hospitality brands build relevance and brand affinity with younger travelers.

Travel’s reliance on legacy infrastructure continues to shape the ceiling for innovation. OnArrival aims to lower that barrier with an open-access platform that gives consumer brands a faster path to launching and scaling travel products.

Air travel has entered a new era, and airlines are redesigning the travel experience from the ground up. For American Airlines, this means leveraging AI, automation, and real-time data to deliver smarter discovery, greater transparency in choice, reduced friction, and enhanced customer care.

Travel today is both precious and precarious. Guests are investing more emotionally and financially in each trip, and even minor disruptions can derail experiences they see as once-in-a-lifetime. While flexibility…

Offering wide-scale travel experiences is one thing — curating high-quality activities specifically for the world's 850 million Spanish- and Portuguese-speaking travelers is another. With its relaunched app, Civitatis is dedicated to keeping the travel planning process simple and culturally resonant for its global audience of travelers.