Articles tagged “SkiftX Showcase: Technology”

Post-pandemic travel habits are giving rise to new consumer expectations that are challenging industry assumptions. New research from Concentrix Catalyst and Salesforce reveals how brands and operators can evolve their loyalty programs accordingly and sustain meaningful growth ahead.

iSeatz's new “State of Loyalty: 2022 Credit Card Rewards Report” dives into the current options and trends around travel and lifestyle reward redemption programs to help industry leaders navigate evolving consumer spending patterns.

In this video conversation from Skift’s Megatrends 2022 event, Skift Founder and CEO Rafat Ali spoke with Dakota Smith, chief strategy officer at Hopper, about how fintech products are ushering in a more nimble version of travel insurance attuned to the diversifying needs of today’s traveler.

Implementing a unified tech solution has the power to transform the cruise and ferry sector through responsive forecasting, streamlined operations, and modernized experiences for customers and employees.

Guests are returning to hotels and are more ready than ever to embrace digital and mobile technology to take control of their journeys. The challenge for hotels is balancing the right level of face-to-face interaction and contactless options to ensure a five-star experience.

The effects of the pandemic continue to powerfully change nearly every aspect of the travel and hospitality industry. Though companies have been trying to predict what’s around the corner in…

The 2021 Digital Transformation Report shines a light on the travel industry’s post-pandemic shift towards a digital future. In this article, we offer a sneak peek into 10 insights pulled from the report’s findings on the latest digital transformation strategies among travel business leaders worldwide.

Traveler sentiment has fundamentally changed following the pandemic, and the industry needs to stay in sync with these shifts. Travel companies with a digital-first mindset are best placed to recognize, address, and profit from the opportunities emerging from whatever the new normal turns out to be.

In this recent webinar, Braze and Skyscanner explored traveler trends to uncover how brands and operators can place customer needs front and center, build relationships in a time of uncertainty, and focus on personalized communications that will inspire lifelong loyalty and trust.

5G connectivity will shape the ways airports, aircrafts, hotels, transportation, and other elements of the travel journey can deliver better guest experiences and more seamlessly operate behind the scenes. A Verizon executive spoke to SkiftX about what they expect the transformation could look like.