Articles tagged “SkiftX Showcase: Technology”

The soul of the hospitality business will always lie in its ability to connect human beings. By understanding how to use technology as a tool to serve that purpose, the industry will set itself up to survive now and thrive in the years to come.

IDeaS’ “Revenue Optimization Handbook for New Hotels” outlines how hotels and resorts can maximize revenue opportunities and commercial performance before opening and showcases why developing a structured pricing strategy is an essential part of the pre-opening phase.

In this video from Skift Future of Lodging Forum 2022, we hear from Jason Bryant, vice president, Nor1, Oracle Hospitality, and Robert Tanenbaum, managing director, Starwood Capital Group, on how automation and artificial intelligence can help hoteliers optimize their offerings to meet changing guest expectations and drive additional revenue over the next few years.

In this video from Skift Future of Lodging Forum 2022, we hear from Eric Liebman, senior vice president, SVP strategic partnerships, at JCB International Credit Card on how the hospitality industry can harness guest-centric payments to drive their customer and revenue strategies.

It’s time for finance leaders to embrace a modern approach to travel and expense management that can control costs while doing what every company needs to do right now: keep employees happy.

After two years of trip-planning uncertainty, a growing number of travelers are looking for the peace of mind and protection that travel insurance provides. Hospitality brands can improve guest loyalty by making enhanced insurance products and offers available — otherwise, potential guests may look elsewhere for that boost of confidence.

While the hotel industry is increasingly optimistic about travel’s rebound, significant hurdles remain. This report provides a comprehensive look at the challenges, opportunities, and immediate next steps hoteliers can take to increase sales through digital marketing.

A new research report shows how travel brands can build a customer data strategy that ensures they’ve identified the right customers and are collecting the right data, managing it in the right way, and activating it at the right time — with the speed and agility they need to provide real-time, personalized customer experiences increasingly in demand from today’s travelers.

As travel rebounds, revenue managers looking to capture demand and drive profitable growth need to balance scalable automation with a customer-focused strategy. Cloud-based tools that deliver personalized offers and react quickly to changing consumer preferences can help.

Attitudes about remote work and the need for business travel have fundamentally changed since before the pandemic. iSeatz’s new “State of Loyalty: 2022 Credit Card Rewards Report” charts how industry leaders can meet new consumer expectations around rewards, offers, and benefits.