Articles tagged “southwest airlines”

Airlines such as Ryanair, as well as hotels, have long argued that online travel sites are stingy about providing them with customer information, and that's a solid point. Could Ryanair have done more until now to provide passengers with refunds? Definitely.

Admire the simplicity of United Airlines’ plan to rebuild its route network for businesses — but question its accuracy.

Covid-19 will change the flying experience for a long time, as people take precautions to avoid getting sick. But it'll also change flying for another reason. Airlines are taking on considerable debt, and they'll need to cut costs as they try to repay it, at least until revenues improve.

How do you define recovery? If you call it improvement from the nadir, U.S. airlines are in recovery mode. But if recovery means nearing 2019 levels of travel demand, U.S. airlines are a long way away.

Southwest Airlines is upping its corporate travel game by significantly expanding its presence in the global distribution system (GDS) network. This is set to enhance the relationship between the airline and its corporate buyers and agencies.

The exact reasons for wanting to terminate the content deal aren’t clear, but Lufthansa’s direct-selling drive might have something to do with it.

It's a significant step since the launch of Southwest Business last year, designed to tap into the travel management community. Before the crisis, roughly a third of the airline’s traffic was corporate travel. This move could help it boost that market share.

Residents of many U.S. states are still under stay-at-home orders. It seems too early to try to promote more air travel. But Southwest needs cash to stay afloat, so it probably must keep trying to fill its aircraft.

American Airlines' reputation took a beating the last three years. The airline is now doing its best to take care of customers. Will they remember when demand improves?

Southwest is concerned it is losing market share because of the Max grounding. That is likely true. But the Max is also forcing the airline to be more efficient about where it flies and when. That's probably helping boost unit revenue.