Spirit never hides its fees -- customers know they have to pay for everything -- so why not ditch the toll-free line too. In a world where mobile minutes are more important than area codes it makes little difference.
Disgruntled employee or a legitimate issue? An FAA probe in early 2012 couldn't find evidence that Spirit Airlines falsified maintenance records. We'll see.
Low-cost carriers have come to represent not so much a wide price variation, but a different way of thinking at the corporate level and goals for fliers that are focused on retention and rewards through more creative means.
Flights to the region are cheaper than ever as competition increases, but there are limitations to the low-cost carriers' reach in the region due to local air restrictions and aircraft that can’t reach certain distances.
Using first amendment argument to display real costs to consumers? Now that's novel. For once, a consumer victory against airlines. Surprised to see Southwest, one of the most consumer friendly airlines, involved in challenging this ruling.