Articles tagged “surveys”

No Vacation Nation: 41% of Americans Didn't Take a Day off in 2015

Even as there is more awareness about benefits of time off, the overworked, under-vacationed, and under-traveled American remains a reality and the travel industry hasn't done much to band together and attempt to change it, despite some efforts by the U.S. Travel Association and brands like MasterCard and Expedia.

The Evolution of the Hotel Guest Satisfaction Survey

The post-stay hotel survey is here to stay, but mobile makes it possible to gather guests' thoughts more instantaneously on things like a property's restaurant or keyless entry, and hotels also place increasingly greater stock in reviews on property sites as direct bookings become more desirable.