Travel technology has been turned on its head over the past couple of years. Just about every major trend listed was caused, directly or indirectly, by issues related to the pandemic.
Innovation continues to drive the travel industry forward. By bringing blockchain technology to the hotel booking space, a recently launched startup is adding a new dimension to the booking process and changing the way the hospitality and event industries interact with their customers.
As consumer content preferences shift increasingly toward short-form video on social media channels, travel brands — which often have rich, visually compelling content to leverage — have an opportunity to showcase their key messages in new, creative, and hyper-relevant ways.
In this video from Skift Global Forum East 2022, we hear from Jens Munch, co-founder and CEO of Pace Revenue, on why it’s so hard for travel companies to make the right dynamic pricing decisions and how artificial intelligence can eliminate those problems.
Hotels are investing heavily in guest-facing technology as consumers demand convenience, personalization, and frictionless experiences. A new handbook from LG Hospitality Solutions includes case studies, product solutions, and creative ideas to show how high-performing TV displays can enhance hotel efficiency and elevate the guest experience.
After the darkest two years in the history of the hotel industry, 2022 offered a chance to smile again. The party from pent-up demand can’t last forever, though. As revenue managers look ahead to 2023, it’s time to double down on digitalization efforts and rethink the approach to data analytics.
Business travel recovery trends differ by company size and sector, but regardless of their circumstances, organizations large and small are seeing now as a critical time to reconsider return on investment of business travel, to update their approach to sustainability and traveler well-being, and to digitize and automate the travel and expense process.
Celebrity Cruises is taking a risk by being the first cruise line to offer a ship tour in the metaverse. It's brave to publicly adopt new technology and adapt based on customer feedback. Being a first mover already makes the company a leader in that category.