Travel Agents

This extensive archive provides up-to-date news, trends, and insights relevant to travel agents, including travel advisors, travel agencies, at-home agents, and firms of all sizes.

Designed for professionals working in the travel industry, these news stories offer valuable information on the evolving landscape of travel services and distribution channels.

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Stay informed about the latest developments affecting travel advisors, from technology advancements to client relations and best practices and gain insights into the growing importance of personalized service and how advisors are adapting to the changing demands of their clientele in a competitive market.

Business Travel

How Much the Human Connection Still Matters

Serving the emotional needs of clients, a key theme during this year's Virtuoso Travel Week, is another indicator of how the travel advisor's role continues to evolve beyond the booking of travel. Tech tools are a help in determining emotional needs, but not as much as human interaction.

Maria Lenhart | 7 years ago

Business Travel

Travel Advisors Address the Power of Gen Z and the Emotional Quotient

Travel advisors are finding that kids are playing an increasingly important role in travel planning decisions. They must address the preferences of all family members, including their emotional needs.

Maria Lenhart | 7 years ago

Business Travel

High-Touch and High-Tech Find Common Ground With Travel Advisors: Virtuoso CEO

Virtuoso Travel Week drew record attendance to the annual event it likens to Fashion Week. While heavily touting the consortium's new Wanderlist travel planning tool, it also emphasized the human touch.

Maria Lenhart | 7 years ago

Business Travel

Travel Advisors Say Price — Not Pollution — Still Top Concern for Most Cruisers

While the cruise industry's dismal record on sustainability hasn't yet sparked concern among most cruise passengers or inspired major changes, small cruise operators are stepping up their game on green practices.

Maria Lenhart | 7 years ago

Business Travel

Travel Advisors See Little Backlash From Carnival’s Pollution Fine

There hasn’t been much backlash after Carnival Corp. copped a guilty plea and a $20 million fine for polluting the ocean, but some smaller cruise operators are pushing their green credentials in the hope of differentiating themselves.

Allan Leibowitz | 7 years ago

Business Travel

Caribbean Woes Send Travel Advisors Searching for Plan B

Highly publicized incidents and policy changes surrounding some of the Caribbean's most popular destinations are putting a snafu in travel plans. As always, travel advisors need to roll with the punches and find workable alternatives for clients.

Maria Lenhart | 7 years ago

Business Travel

Travel Advisors See Growing Demand for Women-Only Tours That Promote Empowerment

A proliferation of women-only tours reflects the fact that women are a driving force behind the trend for experiential and adventure-oriented travel. The tours enable participants to interact with women from cultures far different than their own.

Maria Lenhart | 7 years ago

Business Travel

Travel Advisors Scramble to Find Alternatives for Caribbean-Bound Clients

In the age of mass media, word of incidents in travel destinations quickly spread across the globe, and travel advisors need to be prepared to handle client requests for changes in their wake. It's important for advisors to start looking for backup plans when news begins to break.

Paul Biasco | 7 years ago

Business Travel

Travel Advisors Book Their Clients Away From Resort Fees

The proliferation of resort fees even at non-resort hotels is creating an extra layer of responsibility for travel advisors. Along with ensuring that their clients are aware of the charges, many are also recommending alternative hotels.

Maria Lenhart | 7 years ago

Business Travel

Expedition Cruising Is Still Small But Going Mainstream for Travel Advisors

Expedition cruises have come a long way from bunk accommodations on old Russian ships, with a growing fleet of luxury vessels presenting lucrative opportunities for travel advisors. It's especially so for those looking for unique holiday solutions for their well-heeled customers.

Allan Leibowitz | 7 years ago