Travel Agents

This extensive archive provides up-to-date news, trends, and insights relevant to travel agents, including travel advisors, travel agencies, at-home agents, and firms of all sizes.

Designed for professionals working in the travel industry, these news stories offer valuable information on the evolving landscape of travel services and distribution channels.

Read more

Stay informed about the latest developments affecting travel advisors, from technology advancements to client relations and best practices and gain insights into the growing importance of personalized service and how advisors are adapting to the changing demands of their clientele in a competitive market.

Business Travel

Marketers From Closed Mexico Tourism Office Go Out on Their Own

Former staffers from the closed Los Angeles office of the Mexico Tourism Board have regrouped to offer marketing services for Mexican destinations. Such services are needed, particularly for regions outside of Mexico's most popular tourist areas.

Maria Lenhart | 7 years ago

Business Travel

Mexico Tourism Marketing Gap Leads Ex-Board Staffers to Launch New Company

The true results of the Mexican government's dismantling of its tourism board likely won't be known for years, but former staffers in the Los Angeles office have formed a new marketing company they hope will fill in the gap. Keep an eye on neighboring tropical destinations, which are looking to swoop in on the opportunity.

Paul Biasco | 7 years ago

Business Travel

Themed Cruises Present New Opportunities for Travel Advisors

Themed cruises are a fast-growing segment of the cruise industry with broad appeal. Although many are sold directly to consumers, travel advisors should get in on the action.

Maria Lenhart | 7 years ago

Business Travel

Themed Cruises Are a Double-Edged Sword for Travel Advisors

Travel advisors who understand their clients’ interests and hobbies will likely find a themed cruise that meets their needs. But it may not be plain sailing since some operators seem to prefer to sell direct — and have the marketing reach to do so.

Allan Leibowitz | 7 years ago

Business Travel

Travel Agencies Find Success in Not Acting Like, Well, Travel Agencies

Breaking with the usual travel agency practices has proved to be a winning situation for two travel companies on this year's Inc. 5000 list. New approaches to hiring and travel planning are resonating in today's culture.

Maria Lenhart | 7 years ago

Business Travel

Fast-Growing Travel Companies Break With Agency Traditions

Eschewing the usual travel agency business model, two travel companies on the Inc. 5000 list are enjoying significant success by providing highly curated itineraries and hiring staff with specialized expertise. Their approach is clearly resonating in today’s on-demand culture.

Maria Lenhart | 7 years ago

Business Travel

How Much the Human Connection Still Matters

Serving the emotional needs of clients, a key theme during this year's Virtuoso Travel Week, is another indicator of how the travel advisor's role continues to evolve beyond the booking of travel. Tech tools are a help in determining emotional needs, but not as much as human interaction.

Maria Lenhart | 7 years ago

Business Travel

Travel Advisors Address the Power of Gen Z and the Emotional Quotient

Travel advisors are finding that kids are playing an increasingly important role in travel planning decisions. They must address the preferences of all family members, including their emotional needs.

Maria Lenhart | 7 years ago

Business Travel

High-Touch and High-Tech Find Common Ground With Travel Advisors: Virtuoso CEO

Virtuoso Travel Week drew record attendance to the annual event it likens to Fashion Week. While heavily touting the consortium's new Wanderlist travel planning tool, it also emphasized the human touch.

Maria Lenhart | 7 years ago

Business Travel

Travel Advisors Say Price — Not Pollution — Still Top Concern for Most Cruisers

While the cruise industry's dismal record on sustainability hasn't yet sparked concern among most cruise passengers or inspired major changes, small cruise operators are stepping up their game on green practices.

Maria Lenhart | 7 years ago