Travel Technology

Hotel tech investors are treating AI guest management as core infrastructure, not a side project. Duve’s new funding gives it room to test that thesis with big brands and new markets.

AI is reshaping travel’s workforce faster than executives can publicly acknowledge. The winners are efficiency and automation, and the losers, at least for now, are thousands of people.

By recruiting travel experts to train external clients’ generative AI models, Uber signals it wants to become a behind-the-scenes infrastructure player for trip planning. But are travel planners and agents going along for the ride?

A new job title appearing across airlines and online booking companies reveals how seriously the industry is taking the conversational interface shift…and the strategic anxieties driving it.

A new report from Skift and PwC offers a practical guide to keeping pace with today's fast-moving travel landscape, helping brands stay ahead of shifting traveler needs.

Australia will test whether YouTrip’s pitch of cheaper travel actually lands in a market where many travelers already think they’re sorted. If it does, YouTrip could find plenty of room to grow across the region.

Expedia Group’s move to bring in Xavier Amatriain, a heavyweight from Google, as its inaugural Chief AI and Data Officer underscores its intent to lead on travel technology in the AI age.

As Trip.com further expands into Europe and North America, the company is leveraging learnings from its work in the Asia-Pacific region. Road-tested strategies around customer service, localization, partnerships, and industry collaboration are propelling Asia’s leading travel service provider into its next era.

Pangea’s purchase of Overlap is an early wager that social trip-planning tools belong on a single platform — not scattered among dozens of niche apps.

Apple and Delta take a notable step toward smarter, more integrated bag tracking — by connecting AirTag data directly to airline systems and more.