When comparing the total CEO compensation of the three major travel distribution companies it is ironic that Luis Maroto, the CEO of the largest and most profitable company of the trio, Madrid-based Amadeus, took home the lowest compensation.
This app is by no means a game-changer. But you have to admire Four Seasons' effort to create a hotel app giving guests access to every service available in the hotel. And there are plenty of humans around to follow through.
Employees love new tech too and do their jobs better with it. Hotels that forget about empowering employees with better tools aren't helping maximize their performances.