Impacted airlines moved quickly to fix the URL issue. However, it's possible that the hack has been quietly used before. The incident highlights how even the slightest technical oversight can have a huge impact on operations.
Like many travel startups, Routehappy labored to find its way. Now it is onto something with its Routehappy Hub, although there will be larger competitors trying to tackle the same problem. Still, tough problems like this create opportunities.
What Marriott is doing on the mobile check-in front will become industry standard over the next few years. In addition, the front desk as a required stop during the check-in process is on the way to becoming extinct.
Sabre's Klein is correct that IATA won't be driving the implementation of the next wave of ancillary and personalized services from airlines. But the track record shows that Sabre won't likely be doing so, either.
The selfie stick will be here to stay in one form or another, even if naysayers don't believe so. With travelers wanting to be cautious about who they hand their phone to in some countries, this product is a huge safety net many are willing to pay for.
Augmented reality technology is a blessing and a curse, giving users the opportunity to learn about and better understand a destination while simultaneously hitting into tech-free exploration.
The US is not in step with the world on payment solutions, but that's not just an airline problem. Let's hope US airlines can work this out. Even paying for premium content or buying a soda could get messy. Don't get us started on inflight shopping for those luxury goods!