Short-Term Rental and Vacation Rental News

Figuring out the Tech Solutions to Airbnb’s Racial Discrimination Problem

Discrimination isn’t a problem limited to peer-to-peer platforms like Airbnb, and it’s not a problem with the sharing economy itself. It’s a problem that has to do with human behavior — how we interact with one another, whether online or in real life — and one that travel brands need to offer more than lip service to improve.

Airbnb Loses a Fight in New York as Legislature Passes Strict Advertising Law

Both Airbnb and New York City have missed out on a real opportunity to set precedents for the business. If Airbnb would bend a bit, and if New York leaders didn't think it was pure evil we could have seen a solution similar to what then-Mayor Bloomberg's was able to do with smart rules for Uber and e-hailing. More fighting on the horizon.

Oral History of Online Travel: How Hostelworld Backpacked Its Way to Success

Hostelworld needed to automate the online booking of hostels because there just wasn't enough money in it if employees or call center agents had to handle bookings over the phone. The company gave away free software to attract owners and then came up with a business model that was midway between Expedia's prepay model and Booking.com's pay at the hotel formula.