Skift Take
Although the FTC chided resorts in 2012 for hidden fees, hotels are expected to be more brazen in 2013 with a slew of new and increased fees. With occupancy rates up, hotels feel they have a captive audience for their fees.
Get ready for some annoying new hotel fees, such as minibar restocking and baggage holding fees, in 2013 as projected modest occupancy increases embolden hotels to tack on new fees and surcharges even for their most loyal guests.
And, regarding existing fees and surcharges that you have come to grudgingly expect, hotels will up their game and charge them more frequently and at higher rates.
These are among the 2013 fee trends, says Bjorn Hanson, divisional dean, at NYU's Preston Robert Tisch Center for Hospitality, Tourism and Sports Management. He projects that U.S. hotels' fees rose 5.4% in 2012 to $1.95 billion, and wil