Smart Hotel Rooms: One Brave Property Ditches the In-Room Phone
Photo Credit: The intercom system at Weekapaug Inn. Skift
Skift Take
Removing the hotel phone is akin to Apple's Steve Jobs removing the floppy disk drive from the iMac or Flash from the iPhone: necessary and brave.
The in-room hotel phone has been on the decline for some time now. Rarely do guests get close to it: You don't need it for a wake-up call (you can use your cellphone) and you don't need it to call anyone (again, your cellphone).
As much as guests don't use the phone, rare is the hotelier with the guts to rip off the
