Mobile Apps and the Evolution of the Next-Generation Travel Agent
Photo Credit: A traditional travel agency in New York City. A new generation of travel agencies has one foot in brick and mortar and the other in digital. Liberty Travel
Skift Take
Are travel agents being leveraged to serve as teachers for machine learning artificial intelligence? Time will tell.
Last week we launched the latest report in our Skift Trends Reports service, The Travel Agent of the Future.
In this report, we look at new developments that travel agents are approaching, and take a specific look at new apps allowing agents to increase their audience beyond their local retail customers. Will these apps help agents in the long-term, or will they just increase customer's habit of doing everything through digital channels?
Below is an excerpt from our Skift Trend Report. Get the full report here to stay ahead of this trend.
At the forefront of these new travel agent messaging apps is Lola, the newest venture of Kayak co-founder Paul English, who listed “a rapid shif
