CEO Interview: How American Express GBT Tackles Innovation

Editor's Note: A year ago, Skift expanded its coverage of corporate travel with more frequent stories and a dedicated newsletter. The Corporate Travel Innovation Report focuses on the future of corporate travel by examining the big fault lines of disruption for travel managers and buyers, the innovations emerging from the sector, and the changing business traveler habits that are upending how corporate travel is packaged, bought, and sold. In this series of stories and one-on-one interviews, we explore some of the latest trends, technology, and external forces causing corporate travel to evolve. You can read the rest of the articles in this series here. As longtime CEO of travel management megacompany Carlson Wagonlit Travel, Doug Anderson always kept an eye on rival American Express Global Business Travel. These days, Anderson is keeping an even closer watch. After about 10 years at CWT, he was named CEO of American Express GBT in August as the firm continued to move f