Skift Take
Despite the challenges facing the industry, Sorenson remains optimistic and determined to make sure Marriott's $13.3 billion bet on loyalty pays off.
Arne Sorenson is not the kind of hotel CEO who likes to stay quiet about the most pressing issues impacting not only the hotel business, but travel overall.
Most recently, the Marriott International CEO penned a piece urging governments to implement smarter ways to deal with safety and security in travel. And before that, he also wrote an open letter to then President-Elect Trump.
Skift spoke to Sorenson while he attended the New York University Hospitality Industry Investment conference in New York on June 5 to ask him for his thoughts on the industry. What follows also includes excerpts from his conversation on stage with ABC News correspondent Rebecca Jarvis at the same conference.
Skift Editor's Note: Sorenson's quotes have been edited for clarity and length.
The Current Climate
"I think one of the challenges we've got today is when we look at the events in London or we look at the travel ban tweets this morning, or we look at some attributes of the world we live in, it