Priceline Group CEO Sees No Big Investments in Blockchain for Now
Photo Credit: Priceline Group CEO Glenn Fogel (left) is disappointed in the lack of progress the travel industry has made in personalizing the travel experience. Skift
Skift Take
A CEO such as the Priceline Group's Fogel has to pick which new technology to panic about next. He's keeping tabs on blockchain, but it's not on his investment to-do list yet.
Priceline Group CEO Glenn Fogel recalled finding himself at an airport recently and receiving a notfication that his flight was delayed. But there was a personalization aspect that was totally lacking because there was no connection to the other parts of his trip that day, such as his car hire, hotel check-in time, and what beer he wanted in his hotel room minibar when he arrived.
In other words, artificial intelligence – which many travel companies are experimenting with to solve dilemmas like Fogel's – hasn't yet become effective and helpful in solving challenges while travelers are on the road.
Fogel, while speaking at Skift Global Forum on September 26 in New York City, said that artificial intelligence is huge and that a lot is happening right now with Priceline investing in the tec
