Travel Megatrends 2018: Africa Must Woo Millennials at Home and Abroad


Skift Take

Millennial-friendly products and services are finally on the rise in South Africa’s tourist industry, and the desire for immersive experiences could see a much-needed trickle down of tourism spend.

Series: Megatrends 2018

Skift Megatrends 2018

In January 2018 released our annual travel industry trends forecast, Skift Megatrends 2018. You can read about each of the trends on Skift, or download a copy of our magazine here.

With new products and services, the tourism industry in southern Africa is quickly understanding the needs, wants, and spending power of the authenticity-seeking, hyper-connected millennial traveler.

With its bespoke mobile app, disruptive room decor and dedication to curated experiences, the Radisson RED Cape Town, which opened in September, is a bellwether of the shift. The Carlson Rezidor Hotel Group evidently sees potential in the millennial market in South Africa: It’s just the fourth of 60 Radisson RED hotels the group plans to open worldwide by 2020.

A homegrown competitor hitting similar touchpoints is the Protea Hotels Fire & Ice brand, launched in 2006, with features that include in-house DJs, high-speed Wi-Fi and an Instagrammable pool deck.

“We’re no longer just in the business of selling rooms,” said Avukile Mabombo, group marketing manager for Protea Hotels. “From p