Travel Advisor Innovation Report Issue One: When a Job Feels Like Rock and Roll
Photo Credit: Pink Floyd on the band's 1973 U.S. tour. Tzell travel advisor Amy Keeling booked travels for the band and its crew. U.S. National Archives and Records Administration/Wikepedia / Erik Calonius
Skift Take
The survivors of skirmishes past, from commission cuts to the perceived threats of the internet, have reinvented their businesses and thrive in a new landscape where personal touch still matters.
Welcome to the first issue of Skift’s Travel Advisor Innovation Report, which we'll publish every Tuesday. In the weeks to come, we will be exploring issues important to travel advisors, mostly in the leisure sector, including strategies for developing a profitable niche in today’s rapidly changing marketplace.
Today’s travel advisors are a business-savvy lot who have weathered all kinds of blows in recent years, including commission cuts and predictions that the internet would make them irrelevant to consumers. The survivors have learned to reinvent themselves and thrive in a new landscape where the personal touch still matters.
One of our stories below explores how an enterprising agent turned her love of rock music into a successful business booking travel for legendary artists like Eric Clapton, Phil Collins, and their crews. Another looks at how the American Society of Travel
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