Stayntouch CEO Aims to Defy the Odds in Hotel Tech Against Oracle Hospitality
Skift Take
It’s never been easier to start a travel tech business, but it’s also never been trickier to scale one. Former equity analyst Tom Underwood became the CEO of Stayntouch because he believes the startup can defy the odds.
Travel Tech Briefing
Editor’s Note: Exclusive reporting on technology’s impact on the travel industry, delivered every Thursday. The briefing will guide executives as they decide if their companies should “build, buy, or partner” to stay ahead.You might think most hotels wouldn't attempt to overhaul their travel technology during a pandemic that's hurting revenue and shrinking staff. But that's not the story for Stayntouch, a maker of hotel property management systems.
To learn more, I interviewed CEO Tom Underwood on Wednesday at the company's headquarters in Bethesda, Maryland. Underwood said his company is growing.
Hotels use Stayntouch's full property management system to manage 65,000 rooms — up from 40,000 in March 2020. December marked the company's best quarter for new monthly recurring revenue since its founding in 2013, though the company didn't disclose the amount. On Wednesday, the company announced it had signed up Mint House, a next-generation hospitality brand. It apparently stole the business from Guesty, another property management service provider.Other clients include First Hotels, Conscious Hotels, Margaritaville, Valencia Hotel Group, and Modus Hotels.Most rooms served by Stay
