Travelport's Quest to Simplify Bookings for Returning Business Travelers
Photo Credit: Travelport’s global head of customer strategy and marketing has warned of a “morass of complexity” for business travelers as the industry starts to recover. Unsplash / Tim Gouw
Skift Take
Travelport is certainly firming up a lot of the themes alluded to in its rebranding. And it's good timing, as the travel tech giant's reincarnation may well coincide with the business travel sector's delayed recovery.
Travelport is continuing to upgrade its corporate travel agency customers to its new Travelport+ platform, as one senior exec warns of a “morass of complexity” awaiting business travelers as the industry recovery accelerates.
Existing clients Fox World Travel and BCD Travel affiliate Christopherson Business Travel, both based in the U.S., are the latest agencies to switch over to the new platform that was unveiled in April last year. They now stand to benefit from Travelport's concerted push to offer an expanded, single source of content, rather than pulling in data from multiple places.
In the past weeks the London-based technology company has signed so-called New Distribution Capability distribution deals with Air France-KLM, International Airlines Group and Lufthansa Group. It claims it's the first and only global distribution system to offer this kind of content from all three major European airline groups.
It announced on Monday a multi-year agreement with online rail and coach ticket provider Trainline, and has also integrated Hilton's API into Travelport+. APIs, or application programming interfaces, are digital tools that let
