Air India CEO Details Carrier’s Ambitions: ‘We Are as Much a Startup as We Are a Transformation’
Photo Credit: Campbell Wilson, Air India CEO and Managing Director, speaking on March 20, 2024 at Skift India Summit. Skift
Skift Take
Air India CEO Campbell Wilson said the airline is in the process of changing its operations and culture as it seeks to rebrand itself as a “top-tier and world-class airline.”
Air India has big ambitions: CEO Campbell Wilson said he wants to restore the carrier into a “top-tier and world-class airline” at the Skift India Summit in Gurugram, India on Wednesday.
Following decades of underinvestment by the Indian government, the carrier has been in the process of a complete makeover ever since it was acquired by the Tata Group in 2022. Air India has launched new business class cabins, new cabin crew uniforms and a new logo. The carrier also placed a record order for 470 aircraft — one of the largest in commercial aviation.
This plan is part of Air India’s str