India’s Sarovar Hotels Has a New Playbook
Photo Caption: Ajay Bakaya, Managing Director, Sarovar Hotels and Resorts
Skift Take
Sarovar Hotels and Resorts is one of the fastest-growing hotel chains in India. It is now reviving its presence in Africa, where it has been witnessing strong traction post-Covid.
Indian hotel chain Sarovar Hotels and Resorts managing director Ajay Bakaya has a big hurdle to cross: maintaining the quality that his hotels have historically offered. Sarovar is one of the fastest-growing hotel chains in India. The company has opened seven hotels so far this year and is looking at opening another eight to 12.
However, Sarovar is taking a step back and not focusing as much on expansion but on what it can do to go back to what it has always delivered – simple straightforward hotels with quality housekeeping, quality food, and people who bend over backwards to make sure that the guests are happy.
There is another challenge: Lack of talent across the hospitality industry.
Bakaya told Skift that to overcome this issue, Sarovar has tied up with the Indian School of Hospitality.
“We have selected our first 25 management trainees. The
