10 C-Suite Insights from IAG’s Earnings Call
Photo Credit: A file image of a British Airways Airbus A350 aircraft. British Airways / Stuart Bailey
Skift Take
Best known as the parent company behind British Airways, IAG’s sphere of influence stretches far beyond the UK. Here are 10 must-know nuggets from Friday’s full-year earnings call.
IAG continues to assert its earnings power. The group – which operates big-name airlines including British Airways, Iberia, and Aer Lingus – posted the best full-year results in its history on Friday.
Operating profit grew 27%, with an overall operating margin of 13.8%. Building on what CEO Luis Gallego describes as a “highly attractive” customer base, the company now boasts industry leading profitability. British Airways led the way, underpinned by robust performance on key North American routes.
Looking beyond the headline numbers, here are 10 key takeaways and C-Suite comments from an earnings call that was one of the most upbeat in recent memory.
1. IAG Loyalty is BoomingThe notion of loyalty being an important part of the modern airline mix is nothing new. However, Friday’s IAG earnings call offered valuable new insights into how critical it is to group profitability.
IAG Loyalty (IAGL) is now its third-largest
