Rogue Business Travelers Are Misguided, Amex Partner Says


Skift Take

It's getting late very early for companies that fell way behind travel technology trends and now label road warriors who want to book their trips using modern tools as "misguided."

The business travel sector has been trying to rein in -- or adjust to -- the legions of road warriors who prefer to book their hotels and fights directly on leisure travel sites to get better deals, as well as points and miles, instead of using companies' sometimes-stodgy corporate booking tools. Concur Technologies estimates that perhaps 28% of business travel flight bookings and more than 50% of hotel bookings are taking place directly on supplier websites, and its TripLink solution will soon enable certain travelers in managed travel programs to go ahead and book their flights on United.com. But American Express Global Business Travel is taking a different tack, hoping to entice clients' employees to book through