Technology Giving Growing Asian Airports an Edge Over Older Rivals
Photo Credit: A double-level arrival hall greets flyers at Singapore Changi Airport. Changi Airport Group
Skift Take
Technology promises to improve the passenger experience around the world, with projects ongoing in every region, but dramatic growth in Asia makes it the perfect testing ground for cutting-edge programs.
As passenger numbers continue to rise, airports around the world are challenged to meet demand.
In Asia, where most infrastructure has only been built in recent years, with new airports still under construction, incorporating the right technology has been essential.
Ilya Gutlin, President, Asia Pacific, SITA, tells us much of the push for advanced airport technology is the result of the rise of Asia's low-cost carriers, which attract a young and tech savvy demographic. “You’re getting a lot of first time, maybe second time passengers,” he says. “These people are very technology savvy. Both Chinese and Indonesian travelers are using technology a lot more. They travel with a lot more technology than people in Europe or in North America. Airports are starting to look at technology and seeing
