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Data Breach Impacts 20 Properties From Major Hotel Chains

Deanna Ting

Photo Credit: Kelvin Restaurant at the Renaissance San Diego Downtown hotel. The Renaissance and 19 others owned by HEI Hotels & Resorts were victims of a malware attack on customer credit card data.  Marriott International

Skift Take

Again, we have to ask: Why aren't hotels doing more to prevent these kinds of credit card data breaches, and why does it take operators so long to inform their customers?

HEI Hotels & Resorts, a hotel owner and operator based in Norwalk, Conn., reported that its hotels branded under the Starwood, Marriott, Hyatt, and InterContinental portfolios were the victims of a malware attack that lasted more than a year. This data breach may have exposed customer payment card data from tens of thousands of transactions at 20 HEI Hotels properties. The list of affected properties, inc

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