World’s Largest Car-Seat Manufacturer Wants to Disrupt the Airline Business
Photo Credit: Adient, the world's largest maker of car seats, is entering the airline business. Pictured is one of the company's concept car seats for autonomous vehicles, unveiled at Auto Shanghai 2017. Adient
Skift Take
More companies are producing airline seats. That's good news for carriers, which have long complained about production delays from existing suppliers. It's not clear how much it matters for consumers. Airlines don't allot much space to each economy seat so there's not a lot of room for innovation.
Adient, the word's biggest car-seat manufacturer, entered the aircraft seat business earlier this year to bring "discipline" to an industry that has long struggled to deliver products promptly, an Adient executive said Monday at an industry conference in Hamburg.
"In our industry if we don't deliver 99 percent of the time to our customers within an hour and a half of them broadcasting the order, we won't have business," Richard Chung, the company's vice president for innovation and design, said at the Passenger Experience Conference, an annual event. "We would like to bring the same discipline into the airline industry so
