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Lufthansa Hikes Its Third-Party Booking Fee Despite the Crisis

Sean O'Neill photo
Sean O'Neill
lufthansa airbus A320 at an airport

Photo Credit: A Lufthansa Airbus A320-200 at Frankfurt Airport. From October 1, tickets bought via third-parties tech for flights on Lufthansa Group airlines will be hit with a $21 in the U.S. (€19 in Europe) surcharge. Lufthansa / Oliver Roesler

Skift Take

If you think all airlines will lower their fees to encourage more bookings during the pandemic, think again.

Lufthansa Group sparked a trend among airline companies five years ago this month when it added a surcharge for bookings made in the classic travel agency reservation systems from Amadeus, Sabre, and Travelport. The German airline group said Monday it would hike that fee, doubling down on the tactic to drive more direct bookings. The airline will boost the surcharge on tickets bought outside of Lufthansa group's own channels for flights on Lufthansa, Austrian Airlines, Swiss, Brussels, and Air Dolomi

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