Hilton CEO Christopher Nassetta Seeks ‘Even Playing Field’ for Hotel Fees — Full Video

Christopher Nassetta, president and CEO of the hotel giant Hilton Worldwide, last week highlighted his company's move to display mandatory fees, such as resort fees, upfront when a consumer first searches on the group's website and app.

But Nassetta also called for national legislation to ensure "an even playing field." He wants online travel agencies and price-comparison sites to be required to display resort fees and other junk fees upfront.

Nassetta made the comments at Skift Global Forum 2023 in New York City on September 26. [See the video and transcript below.]

Nassetta also discussed his top few goals as chairperson of the lobbying group U.S. Travel; his views on whether we've hit "Peak Alternative Accommodations"; and his thoughts on Hilton's new brands, including economy brand Spark. (Hint: He wants to take advantage of what he called a giant, decade-long opportunity in the mid-market.)