Automatic Refunds Makes It Into FAA Bill After Much Debate
Photo Credit: Southwest Airlines canceled more than 15,000 flights during the week of Christmas. Abode / Synthex
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The Senate Commerce Committee added a provision that would let customers receive automatic refunds whenever flights are significantly delayed or canceled.
The Senate Commerce Committee is adding language that could codify automatic refunds into law in its Federal Aviation Administration reauthorization bill.
The committee amended the bill Tuesday night, just days after Senators Josh Hawley and Elizabeth Warren filed an amendment asking it to include a provision for automatic refunds. A previous version of the FAA bill said passengers would be entitled to a refund “upon written or electronic request.”
The previous language in the bill made it unclear if the Department of Tran
