Chase Travel Has What the Other Cards and Online Travel Agencies Don't — Southwest Flights

Key Points

• Chase cardholders can book Southwest Airlines flights through the Chase Travel portal.
• Other major credit card travel platforms and online travel agencies do not offer this service.
• Southwest's direct booking strategy focuses on minimizing distribution costs and maintaining control over its sales channels.

Summary

Chase cardholders can now book Southwest Airlines flights directly through the Chase Travel portal, a feature that is not available on other major credit card travel platforms or online travel agencies. Previously, Chase customers had to call customer service to book these flights. This change aligns with Southwest's direct booking strategy, which aims to minimize distribution costs by avoiding third-party platforms. Despite this update, Southwest flights remain exclusive to the Chase Travel environment and are not publicly available on other platforms.