Airline News

Airlines have been faster at rolling out tablets to in-flight crews than airport employees, but both places present valuable opportunities for carriers to improve the customer experiences.

Extra fees are making airlines' profits healthier while keeping base fares low for consumers. They're on track to increase each year, which is becoming a good thing for the industry and flyers.

Increased airline fees are almost always discussed in a negative light, but are also largely to credit for airlines' growing profits that lead to job creation instead of loss.

These cheap fares are undoubtedly introductory ones, and heading to Bergen, Norway, however beautiful, isn't the most convenient for leisure travelers intent on making their way through Europe. Still, this is a bargain and could be disruptive if Norwegian can make some money on the route in a sustainable way. That, of course, is an open question.

Alaska Airlines should think big about this partnership with Russell Wilson. Be creative, and throw a Hail Mary pass if you have to.

These are the opinions of one executive at one of several in-flight Wi-Fi providers that would gain great profits from expanded in-flight connectivity. We can't take his goals as gospel, but it's a vision that all flyers would like to see actualize.

Travel activities make up a significant portion of social sharing, creating vast opportunities for companies to engage customers before, during, and after a trip.

The presidential promotion gives Robin Hayes more responsibility without diluting the role of CEO Dave Barger, making it a slight internal shift rather than a significant shake-up.

JetBlue doesn't want to be JCPenney. The airline certainly wants to attract more business travelers, but it adamantly seeks to ensure that changes don't come at the expense of its leisure traveler customer base. The balancing act will gradually become more of a challenge as Mint service expands, but it isn't a huge issue for the moment.