Delta is wooing new business travel accounts because of the Virgin Atlantic deal, and the most-loyal passengers will getting perks reserved for the few.
American's social media team has accomplished something impressive by making the airline look good despite the challenges the airline faces both from within and without.
The concept might procure images of champagne-sipping flyers browsing fine art, but in reality the pieces by street artist Ben Eine are located in airport lodges and only available for in-flight purchase.
The redesigned American Airlines website is trying to be more inspirational and less about driving transactions in overdrive. Time will tell whether this gamble hurts the bottom line.
Boeing has already embarrassed itself with the delay of Dreamliner deliveries once, so until FAA halts manufacturing, it’ll keep building planes and presumably adjusting its design as safety issues arise.
When an airline offers a promotion, it should honor it. Not very complicated. That's especially true in a community where Frontier is scaling back service.