Marisa Garcia

Bigger windows don't seem like a thing until you actually experience them. We have, and we like them.

It's a simple way to gauge how your customers are feeling, but it needs more insight into why they are feeling this way.

Since JAL is just dipping into Twitter now, we'll see how long they keep up with this.

The widebody jets make sense, but Southwest has been able to make lots of cents from flying one plane exclusively across its entire fleet.

Anything that makes BYO easier, as well as build loyalty among existing customers will pay off in the long run.

Testing NFC opens some possibilities, but any system that requires participants to buy new hardware, as opposed to using their existing device, faces adoption hurdles.

The thought that KLM planned the tweet in advance without any red flags going up is the questionable bit.

The Japan Airlines deal is a big development for Gogo as it involves satellite -- and not air to ground -- service, and marks its expansion beyond the U.S. and into Asia.

This is one aviation geek that everyone can love.

The double standard on Tyler's comment is clear, as are the benefits some airlines have realized they can gain if they ignore him.