Articles tagged “american express”

Today’s edition of Skift’s daily podcast looks at Southwest's screw up, Hilton's earnings, and American Express' AI tie up with Microsoft.

Travel and expense companies are rushing to roll out new artificial intelligence tools and features, but it's hard to tell how much this is about game-changing tech compared to cashing in on the ChatGPT bandwagon.

Business travel recovery trends differ by company size and sector, but regardless of their circumstances, organizations large and small are seeing now as a critical time to reconsider return on investment of business travel, to update their approach to sustainability and traveler well-being, and to digitize and automate the travel and expense process.

Capital One Travel's 10x rewards for bookings in its soon-to-be-launched luxury hotel collection is a statement as banks dig deeper into travel: We are going to be a player.

In Skift's top stories this week, millennials spark American Express Travel's growth, hotels turn to mocktails to attract increasingly health-conscious guests, and a new low-cost airline launches in Sri Lanka.

The fast-growing hotelier has launched a loyalty program called "Business Pass" with a focus on micro-events. The sticking point is only about a fifth of Sonesta's portfolio is onboard.

Today’s edition of Skift’s daily podcast looks at a leading travel agency’s optimism, one destination’s digital nomad edge, and a London airport backing down.

The American Express Travel website and mobile experience won't win user experience awards. But it may have something better for cardmembers — private fares, other negotiated deals, perks and points redemption.

In this video from Skift Global Forum 2022, we hear from Audrey Hendley, president of American Express Travel, about how the company is tailoring its services to capitalize on the latest travel trends while continuing to build trust with customers.

Most pieces of hotel research tend to look at how guests feel about staff service levels, or fluffier stuff like dining and decor, but a new psychological study commissioned by Amadeus reveals the extent to which a brand can be damaged by a poor payment experience.