This report shows that the gap is widening between the digitally savvy hotels with lots of resources, and independent hotels -- especially those that are privately held
The most likely future for hotel Wi-Fi is the tiered pricing plan: Get low-bandwidth surfing for free or cheap and pay more for data hogging activities like Netfilx streaming or video conferencing.
Overall a good effort from a pure technology integration point of view, but leaves a lot to be desired from user experience design and emotional quotient perspective.
Facebook's success with Graph Search depends entirely upon users' willingness to share as much as they currently do, and then some. Whether or not that will continue to be the case is still to be determined.
Before almost going bust in 2007, Dubai knew what it took to drive visits and interest, and bold displays like this demonstrate it hasn't lost its taste for unlimited ambition and soaring heights.
Although the FTC chided resorts in 2012 for hidden fees, hotels are expected to be more brazen in 2013 with a slew of new and increased fees. With occupancy rates up, hotels feel they have a captive audience for their fees.
Easing travel restrictions while balancing the move with security precautions is a no-brainer and Marriott and Hilton are smart to get out-front with their call for "smart visas."
As consumers use online and mobile tools to jump across all kind of industry-defined value chains, loyalty programs are becoming outdated and need a wholesale rethink.
You are crazy if you think Airbnb and HomeAway aren't pressuring the traditiional hotel industry. Choice Hotels' new timeshare endeavor is a tiny manifestation of the disruption in the lodging industry.